Rapid Growth

Client: Service Contractor

Programme: One-To-One

Term: On-going

Key Challenges

Business struggling to drive consistent growth;
Lack of clarity of sales process & pipeline
Lack of clear vision, values and USP
Accountability of Business leadership

Key Results


• Clear visualisation of sales process

• Structured governance and accountability

• 20% increase in turnover

• 20% increase in client portfolio
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Background

The client began trading in March 1996 as a part-time business providing commercial window cleaning services to a handful of local customers. By the end of its first year, the business was a full-time trading enterprise.

On the eve of the company’s 20th anniversary, its owner took a moment to reflect on the highs and lows of the business, and more importantly his vision and ambitions for the future. He realised the benefits a Business Coach could bring in helping help to achieve his full aspirations for the business.

“I met with several coaches and it was an easy choice – Chalkhill Blue were by far the best option for my business.” (Owner)
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The Solution

Through Chalkhill Blue’s One-2-One Coaching programme, a framework for business management was established to drive business growth and development:


• One-2-one advice ensuring accountability to the business for the business owner.

• Visualisation of the sales process, pipeline and order book

• A clear vision, values and mission which would define the company’s USP.

• Focus on the financial management of the business, including turnover, cash flow and profitability.

• Targeted marketing and the use of networking and
social media as essential tools for growing the brand and business.
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The Results

Working with Chalkhill Blue has resulted in exceptional performance improvements across the business:


• A 20% increase in turnover;
• A 20% increase in the size of the client portfolio and the ‘quality’ of client;
• A defined sales and marketing process including honing the use of social media to drive more effective customer engagements and
call to actions leading to outstanding conversions; and
• The use systems such as test and measure, business development tracking, monitoring of the sales funnel.

Client Testimonials

“Revenues have grown dramatically as has our overall profitability.”

Mark Blokland

Ridgeway Medispa
“bold, decisive and committed to getting the best possible solution.”

Suzanne Coleman

Golley Slater

“insightful executive coaching which enabled our management team to understand each other better and work together more productively.”


Peter Teague


Chairman, UK Solidworks

“sharp business acumen, remarkable strategic agility and a genuine bias for action & getting things done”

Adrian Cojocaru

Managing Director, European Bank for Reconstruction and Development (EBRD)
“Chalkhill Blue are sharp, entrepreneurial and strategic. I would not hesitate in recommending them.”

Richard Breedon

Chief Executive, MEED.
“They instinctively understand the business of business. They have an uncanny ability to get to the heart of a problem and grasp detail. I would not hesitate in recommending them.”

Matt Dacey

Director, GTI Media
Take Your Business from Good to Great

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