Common Problems
Managers are responsible for making sure that things are done properly. And while leaders may bring us vision, inspiration and challenge, these things count for nothing without the efficient implementation brought by good management.
To be a great manager, you must have an extensive set of skills – from planning and delegation to communication and motivation to coaching and development to operational delivery and quality execution. Because the skill set is so wide, it’s tempting to build skills in the areas of management that you’re already comfortable with. But, for your long-term success, it’s wise to challenge yourself to improve in all areas.
A study by Investors in People found that 1 in 4 employees are unhappy at work with 49% of people citing poor management as the reason.
Apart from an obvious increase in staff turnover there are other significant impacts to a business where there is a lack of quality management. These include unhappy employees and customers, reduced productivity, lack of motivation and increased absenteeism. In turn, this has an impact on business profits, damage to company reputation through things like low ratings on Glassdoor and in some cases leads to business failure.
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