Common Problems
In an eagerness to create organisational and individual Key Performance Indicators (KPI’s) many organisations consistently fail to give their construct enough consideration, resulting in outcomes that fall well short of the desired results. All too often ill-conceived KPI’s drive a series of activities and undesirable behaviours simply because the desired outcomes have not been thought through well enough, invariably resulting in one set of functional KPI’s e.g. financial KPI’s, dominating the overall strategic direction of the firm.
In order to accelerate growth and avoid costly time consuming mistakes, today’s most successful organisations recognise the need to not only align performance management with their strategic plan, but also to have a set of measures (KPI’s) that truly balances the strategic measures with the more traditional financial ones.
This enhanced level of planning brings about a clarity and focus that allows organisations to communicate what they are trying to accomplish, align the day-to-day work that everyone is doing with strategy, prioritise projects, products, and services and ultimately measure and monitor progress towards the organisation’s strategic targets.
Organisational KPIs
Team Member KPIs
Balanced Scorecard
How We Help
Clarity
Focus
Action
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